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Shipping & Returns

Returns Policy

STORE CREDIT RETURN POLICY: You may return new, unopened items within 14 days of delivery for store credit only. Please note that  buyer pays return shipping costs. Please also note that there is a $15 restocking fee for returns. 

We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your credit with three business days of our receiving the returned merchandise.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We ship free of charge within the continental United States. 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please note that buyer is responsible for any VAT charges associated with the purchase. When you place an order for international shipment, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider we choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.